Jacqueline Langen

May 17, 2022

Article

What advantages does a managed IT company provide for my business?

Did you know that on average, employees spend up to two weeks of their time every year trying to resolve IT issues? Rather than sinking hours of employee resources into fixing preventable tech issues or potentially loosing thousands due to an IT outage, businesses are making the shift and teaming up with managed IT companies to achieve success.  

From industry expertise to data compliance support, maximizing employee resources, and more, there are a multitude of reasons why your business should consider outsourcing its IT functions to a local partner. Read on to learn some of the main advantages teaming up with an IT provider can do for your business.  

Business Continuity 

By partnering up with a Managed Service Provider (MSP), you will receive a business continuity plan that outlines what to do in the event of IT malfunction, man-made or natural disaster. If your business goes down, not only will you lose revenue, but it may also tarnish the overall reputation you have with your customers.

With a business continuity plan in place, your team will have a response plan in place that will mitigate the potential damage and keep operations running as smoothly as possible. From cloud backup solutions to cybersecurity awareness, there are many advantages an MSP provides.  

Data compliance support

Whether you are dealing with patient data, financial statements, intellectual property or other sensitive data, you are subject to secure it based on insurance compliance requirements for your industry.

By partnering with the right MSP, they will ensure you fulfill industry-specific requirements such as Health Insurance Portability and Accountability Act (HIPAA), Governance, Risk and Compliance (GCR) and more. Although cybersecurity requirements are complex and beyond the skill set of an average employee, ALPHA helps clients understand how to meet compliance requirements and ensures maximum protection for your business.  

 

Industry specific expertise

By working with an MSP who is familiar with your business challenges, they provide a specialized perspective and assist with issues better than a generalized IT service provider or your internal team members. For instance, if you are dealing with a hardware repair, chances are that a specialized MSP is familiar with it and can assist. The alternative? Shelling out thousands by contacting the product provider for assistance or sinking more hours in than necessary with an in-house IT team or employees.  

Enhanced employee resources

Avoid sinking hours of staff resources into tech issues when you could be contacting an MSP. Although utilizing employee resources may seem like an easy, cost-saving solution, it has the opposite effect. Employees attempting to resolve IT issues can cause more damage and increase the costs associated to resolve the issue. With an MSP, employees can fulfill the job duties they were hired for and you’ll receive professional, cost-effective results. 

Increased IT knowledge

MSPs constantly follow the latest IT updates and ensure that you are also kept in the loop. With a highly specialized team of experts who have full-fledged access to the latest IT updates, you can expect that your IT strategy will be up to date. Furthermore, most MSPs provide employee training for new software applications and can provide direction when it comes to responding to certain hardware or network issues.  

Partner trust

By collaborating with a third-party IT provider, you can avoid unnecessary office politics and gain a transparent understanding of your IT infrastructure. Even if you are working with an in-house IT team, it’s beneficial to have an external company perform an IT audit and provide a transparent overview of your current IT infrastructure. This will also help ensure that your current IT team is performing their duties correctly.  

Let the experts handle your IT

You’re an expert at what you do, so why not the tech experts handle your IT? Depending on the needs of your business, ALPHA offers multiple Service Level Agreement (SLA) packages to suit the needs of your business. ALPHA also provides IT consulting services and ongoing support, making it easy for you to find solutions that meet your current and future needs.  

If you are interested in uncovering more about the benefits your business will receive by working with a managed IT provider, visit our managed IT page to learn more. Have a specific question in mind? Contact an IT expert via the link above!