# ALPHA IT
> Managed IT services, cybersecurity, Microsoft 365, AI solutions, and VoIP for organizations across Vancouver Island, BC, Canada.

ALPHA IT is a Vancouver Island-based managed IT provider headquartered in Courtenay, BC, with a second office in Nanaimo. We serve municipalities, First Nations communities, trades and construction businesses, nonprofits, and growing organizations across Vancouver Island. Founded in 2018, ALPHA IT is recognized among Canada's fastest-growing companies for three consecutive years.

## Services

- [Managed IT Services](https://getalpha.ca/services/managed-it/): Full-service proactive monitoring, help desk, patch management, lifecycle planning, and Microsoft 365 governance. Plans from approximately $100–$200 per user per month.
- [Cybersecurity](https://getalpha.ca/services/cybersecurity/): Layered protection including SecureFront endpoint security, email filtering, MFA enforcement, staff awareness training via Breach Secure Now, and monitored backups.
- [AI Solutions](https://getalpha.ca/services/ai-solutions/): Microsoft Copilot implementation, AI readiness assessments, and workflow automation built on Microsoft 365. Governance-first approach.
- [AI Jumpstart](https://getalpha.ca/services/ai-solutions/ai-jumpstart/): Half-day engagement assessing Microsoft 365 readiness and identifying AI workflow opportunities. Delivers written AI Readiness Report and prioritized next steps.
- [IT Consulting & vCIO](https://getalpha.ca/services/it-consulting/): Strategic IT planning, multi-year roadmaps, budget guidance, vendor management, and IT assessments for organizations without a full-time CIO.
- [Productivity & Microsoft 365](https://getalpha.ca/services/productivity/): Microsoft 365 migration, SharePoint governance, Teams Calling, license optimization, and data residency compliance for BC organizations.
- [VoIP & Cloud Phone](https://getalpha.ca/services/voip/): Wildix and Microsoft Teams Calling deployments. Approximately $30–$60 per user per month.
- [ALPHA AP](https://getalpha.ca/services/alpha-ap/): AP automation platform built on Microsoft Power Apps and Power Automate, integrated with QuickBooks Online. Starting from $3,600 first year including implementation.

## Industries

- [Trades & Construction](https://getalpha.ca/industries/trades-construction/): IT for field teams, job sites, scheduling and invoicing systems, and project management platforms.
- [Local Government](https://getalpha.ca/industries/local-governments/): FOIPPA-aligned IT for municipalities and regional districts including the Town of Comox and Village of Cumberland.
- [First Nations](https://getalpha.ca/industries/first-nations/): IT support respecting data sovereignty and community governance, including work with Mowachaht/Muchalaht First Nation.
- [Nonprofits](https://getalpha.ca/industries/nonprofits/): Stable, secure IT for community organizations, including Microsoft nonprofit licensing assistance.

## Locations

- [Courtenay](https://getalpha.ca/locations/courtenay/) — Head Office: 2760 Cliffe Avenue, Unit 3, Courtenay, BC V9N 2L8
- [Nanaimo](https://getalpha.ca/locations/nanaimo/) — Office: 321 Wallace Street, Unit 304, Nanaimo, BC V9R 5B6
- [Campbell River](https://getalpha.ca/locations/campbell-river/) — North Island service area
- [Victoria](https://getalpha.ca/locations/victoria/) — Capital Regional District
- [Duncan](https://getalpha.ca/locations/duncan/) — Cowichan Valley
- [Comox](https://getalpha.ca/locations/comox/) — Comox Valley
- [Cumberland](https://getalpha.ca/locations/cumberland/) — Comox Valley
- [Parksville & Qualicum](https://getalpha.ca/locations/parksville-qualicum/) — Oceanside
- [Port Alberni](https://getalpha.ca/locations/port-alberni/) — Alberni Valley
- [Vancouver Island](https://getalpha.ca/locations/vancouver-island/) — Full Island coverage

## Webinars

- [Webinars Hub](https://getalpha.ca/resources/webinars/): Free live webinars on Microsoft Copilot, AI adoption, cybersecurity, and IT strategy.
- [Copilot in 30](https://getalpha.ca/resources/webinars/copilot-in-30/): Free recurring webinar every other Friday at 10 AM Pacific. One Copilot skill per session. Live demo, real prompts, Q&A. Free to join.

## Key Resources

- [PPN Transition Support](https://getalpha.ca/ppn-transition-support/): Help for medical clinics from Nanaimo to Port Hardy preparing for the Private Physician Network (PPN) decommission on September 4, 2026 — alternative internet, firewall/security setup, EMR coordination, and free clinic IT audits.
- [Managed IT Services Guide](https://getalpha.ca/it-support-vancouver-island/): In-depth guide to managed IT on Vancouver Island.
- [Managed IT Pricing & Buyer's Guide](https://getalpha.ca/resources/guides/managed-it-pricing-guide/): Typical managed IT budget ranges in CAD, what is usually included, what costs extra, red flags, and the questions to ask any IT provider before signing.
- [Cybersecurity Guide](https://getalpha.ca/cybersecurity-vancouver-island/): Cybersecurity for Vancouver Island organizations.
- [AI Solutions Guide](https://getalpha.ca/ai-solutions-vancouver-island/): AI adoption guidance for Vancouver Island organizations.
- [MMFN Case Study](https://getalpha.ca/case-studies/mmfn/): IT modernization for Mowachaht/Muchalaht First Nation — 1,500% connectivity increase, zero cyber incidents.
- [Blog & Articles](https://getalpha.ca/blog/): Practical IT guidance for Vancouver Island organizations.

## Company

- Founded: 2018, Courtenay, BC
- Recognition: Canada's Report on Business fastest-growing companies, three consecutive years
- Clients: 400+ organizations across Vancouver Island
- Endpoints managed: 1,338
- Client retention: 96% over three years
- Certifications: 35+ active industry certifications across the team
- Phone: +1 (778) 441-2535
- Email: consultation@getalpha.ca
- [About ALPHA IT](https://getalpha.ca/about/)
- [Contact](https://getalpha.ca/contact/)
- [Careers](https://getalpha.ca/careers/)

## Optional

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