Jacqueline Langen

April 27, 2022

Article

How to successfully adopt new technology into the workplace

Change is inevitable and technology is no exception. From typewriters to computers, landlines to cellphones and more, businesses are forced to adapt whether they like it or not. In order to stay ahead of the curve, technology is a core component of any organization’s success.  

However, with the rapid pace of technological advancement, how can businesses keep up? Read on to learn how your business can successfully adopt new technology into a digital workplace.   

Develop an IT roadmap

As part of any well-defined IT strategy, businesses should be equipped with IT roadmap that outlines the best technology solutions needed to achieve their goals. Whether you are in need of new a software application or hardware upgrade to achieve your core objectives, your IT roadmap will showcase how and when each change will come into play. In order to achieve success, technology solutions must align with your business strategy.  

Facilitate employee training 

Another key factor to achieving success with new technology is to facilitate adequate training for your team. This can be done by hosting live demos, sharing video tutorials, with an online help center or all of the above. By partnering up with an IT provider, they can support with training needs and help your team adopt new technology with minimal disruption. Another option is to create a group chat that promotes employees to ask questions, raise concerns and share their insights about new technology adoption.  

Test various options

Before hunkering down with a product, take the time to consult with an IT expert to uncover the various options available. You can also read product reviews and customer testimonials, or even sign up for a free product demo. When reviewing different options, ask yourself the following: Will this product help my team meet company objectives? Is it user-friendly? Does it perform all the functions I need it to and more? 

Establish realistic goals 

Whether you are integrating a new CRM, cloud solutions, an ecommerce platform or any other type of technology, your goal should be to align your project objectives with company goals. Things to consider include: Will this new technology streamline our business operations? Will it enhance our customer experience? Once you have set actionable and realistic goals, you should track and evaluate success.  

Implement a step by step approach 

New technology integrations can create a shift within your organization. Before implementing any type of new technology, it’s important that you take a look at your current business processes and assess which areas will likely experience the biggest shift. Change does not happen overnight and rolling out new technologies can be complex, so it’s best to consult with an expert IT provider.  

Consulting with an expert will also mitigate the risk of implementing disjointed solutions. Finally, ensure that you have a clear strategy (or IT roadmap) in place that evaluates the risks associated with adopting new technology into the workplace. With a well-defined IT roadmap, you can integrate solutions that align with your current strategy and create a less traction for employees.  

Track and monitor success

By analyzing results, you can address issues proactively. Following your product research, employee training and product implementation, it’s important to follow up with your staff to see how the product is working for them. By collecting insights from your team, you can gain important insights into what’s working and what may need to be adjusted. Additionally, ensure you establish measurable KPIs that keep your objectives in mind and that can be monitored and evaluated on a regular basis. 

Streamline your business with strategic IT solutions 

Are you interested in maximizing your business operations with expert IT solutions? Stop scrambling to adopt new technologies at the extent of exhausting internal resources. Instead, ensure long-term success by partnering up with an IT provider that can help find the right technology solutions to meet your business goals.  

Whether you are interested in a one-time IT consulting session to establish the right products to meet your business goals or are would like to partner up with Managed Service Provider (MSP), we are here to help. Visit www.getalpha.ca/contact to get the conversation started.